Doggy Daycare

What is it?

Doggy Daycare involves physical activity between people and canines in a playful manner. Daycare operates through the day, and is constantly supervised by employees. It includes playing/wrestling with other canines and staff, feedings, periods of rest, lots of love, snuggles, tummy rubs, mental stimulation, and playing with toys.

 Benefits:

  • Fun and Loving Environment

  • Exercise along with Naps

  • Learning Beneficial Behaviours

  • Safe Socialization and Interactions

  • Physical and Mental Stimulation

  • Meeting New Friends

We Provide:

  • Staff who are dog lovers with many years of experience.

  • Staff trained and educated in dog behaviour and basic training techniques. 

  • Staff certified in Pet First Aid.

  • Over 1800 square feet of space indoors.

  • 2500 square feet outdoors.

  • Clean, sturdy, sanitary flooring inside.

  • Fake grass (turf) outdoors to reduce injuries and provide comfort on paws and joints.

  • Fake grass that has bio-enzymatic pet friendly sand underneath to eliminate odours and improve sanitation. 

  • Air ventilation and exhaust system.

  • Pet and environmentally friendly cleaners/disinfectants.

  • Enclosures for separating those who need it

  • An industrial heater

  • A variety of toys, play equipment, furniture, dog beds and blankets, several water dishes and also kiddy-pools for the summer.

Come rain, snow or shine, you can be rest assured your dog is safe, cozy, comfortable. Everybody can enjoy daycare in the most suitable and safest manner here!

Rules and Regulations:

    1. Must be at least four (4) months old to attend the Daycare, or have their last set of puppy vaccinations.

    2. Must have up-to-date vaccinations for DHP, Parvo, Rabies and Bordetella (kennel cough).

    3. Any condition that could jeopardize the health or well being of other dogs (ie: a communicable ailment or illness) will require a veterinarian certificate of clean health prior to return.

    4. We recommend you maintain a flea/tick/lice preventative care program for dogs attending daycare.

    5. Dog must NOT show aggressive behaviour toward other dogs or people when unprovoked.

    6. Dogs entering and exiting the Daycare must be on a leash or carried, and controlled by their owner or designate at all times.

    7. The Business reserves the right to refuse enrollment and/or access to the facility to any dog at any time for any reason.

    8. New intact male dogs will not be permitted to daycare if seven months old or older, until neutering occurs. Current intact males under our old policy, may have daycare suspended or revoked if behaviours become unsuitable for daycare. Female dogs will not be permitted to attend their scheduled daycare if behavioural signs are leading up to her heat cycle, or she is currently on her heat cycle.  

    9. Clients must be familiarized with the Cancellation and No-Show policies

    10. In the event of a dispute between dogs, any instigating dog, deemed by the staff of Sam's Puppy Playhouse, that causes bodily harm to another dog requiring the injured dog to seek veterinarian attention, the owner of such instigator dog will be liable to pay any vet expenses incurred to the injured animal(s). In the event that an instigator dog is not identified, each pet owner will be equally responsible for any and all vet expenses related towards their own dog(s) involved in the incident.

Please click the correct box for the Appropriate Daycare Application / Waiver 

Enrollment:

   1. Complete Application - Click appropriate link, Download, Print, and fill in, or pick one up at our daycare

   2. Read, Sign and initial all of the Application: Pet Care Agreement form, Late Rate policy, Owner Release form, and Medical Release form.

   3. Booking Your First Day - Send us the application and vet certificate with expiration dates ahead of time by email or in person. Upon satisfactory completion of the required paperwork, we arrange a date that works best for everyone. For the actual day of Daycare, you guide your pup into the meet and greet section, and you are free to go do what you need to. We evaluate your dog’s ability to interact with us humans as well as other dogs in a safe and appropriate manner in a slow and controlled meet and greet section prior to the main play zone. The purpose is to assess your dog’s potential for aggressive or overly intense behaviour while determining the current level of social development to ensure that it will be a fit in our Daycare environment, and so it does not pose danger to itself or others. We will text or call with an update to ease your mind. 

Reservation, Cancellation, Drop-in

ReservationsCall, text or email. Book at least 48 hours in advance so we can claim your pup a spot. If you pay in advance or purchase a punchpass, it makes the booking process, as well as subsequent drop-off and pick-up a much quicker and easier process. Application is on the home page for downloading and filling in ahead of time. For proof of vaccinations, bring their vet certificate of up-to-date vaccines. Please give us as much notice of your arrival as possible so we can plan ahead for proper human-to-dog ratios so everyone stays safe while having fun. Once you are in the system, and we know your pup integrates well, it is easier to accommodate you in the event you need us last minute for a drop-in, but we can't guarantee a spot if we don't have enough notice sometimes. 

Drop-Ins: For clients who are already in the system since we know how your pup integrates already. But for new clients, or those visiting from out of town, in the event you need us, we can't guarantee availability if you did not give us notice at least 24 hours in advance, but we do our best to get you in if we can. We require you to fill in the drop-in form (on the Home page) and email it to us before your pup can be admitted. If you do plan to come more than once, please fill in the reoccurring client form instead. 

*We recommend calling in advance. We can't always guarantee we will have room, but we will try our best to fit you in if we can*

Cancellations and No-Shows: Let us know ahead of time if your canine will NOT be attending: 

  • By phone (403-715-5259) or by e-mail (samspuppyplayhouse@gmail.com) before 6:00 p.m BEFORE your reservation for no charge.

  • By phone (in a voice mail) or by e-mail at least TWELVE HOURS BEFORE your reservation, to avoid a charge.

  • By phone or by e-mail LESS THAN TWELVE HOURS before your reservation, there is likely a charge if we are unable to fill your spot with a dog on the waiting list

  • If you do not show up for your reserved day, and did not let us know by the time you are expected to arrive, you will be charged the amount of your reservation. 

  • Daycare may be suspended if payment for a no-show is due, or you commonly no-show. If your dog is on a specific schedule and you have too many no-shows, you will not be guaranteed your spot. 

*Circumstances out of your control can be discussed, and it will be up to our discretion whether those reasons can save you the fee. We know the extra fees sounds harsh, but we hate disappointing dogs that want to come play  but can’t because we are anticipating to be full. So please, if you have scheduled your dog and they can no longer make it, please just let us know so we can let another dog come in their place. The other dog will thank you for it!*

DAYCARE HOURS

MONDAY-FRIDAY

7am-6pm

Closed Statutory Holidays​

MASSAGE THERAPY HOURS

Weds/Thurs: 9am-4pm

Mon/Tues/Fri/Sat: Varies

*All bookings by Appointment*

Closed Statutory Holidays

(hours subject to change based on Daycare productivity)

 

DAYCARE LOCATION

230 12C Street North 

Lethbridge, Alberta, T1H 2M7

 

403-715-5259

samspuppyplayhouse@gmail.com

PAYMENT OPTIONS

 

Cash

Interact E-Transfer

We do not accept debit, visa, mastercard or american express at this time. This allows us to eliminate extra costs and keep our rates low. We apologize for any inconvenience this may cause.

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