NAIL TRIMMING RATE:
$10.00 for Daycare clients
*Price subject to discount based on positive canine behaviour*
FAMILY RATE (Daycare):
Additional dogs from the same household family receive 25% off total price!
*If Punch Pass is purchased, the Family Rate will replace the Punch Pass rate*
BIRTHDAY / ADOPTIVERSARY (Daycare):
One Free Day of Daycare! Upon proof of birthday, or adoption date if birth date is unknown, your pup will receive a free day of daycare on their special date! (If special date lands on a non-daycare day, the free day will be applied to the next daycare day they are present)
*Applies for regular customers only. Regular customers are defined as those who use daycare at least twice per week*
REFER A FRIEND:
If you refer a friend, family member, or co-worker and they sign up for daycare or massage, make sure they let us know you referred them so we can give you $5 off one of your services!
LATE RATE POLICY:
The term “late” is defined by the Business' devices of time, not the client's. And the term “pickup” is defined as the time the canine is in the client's possession and services have been paid for.
In the event that your canine is coming to daycare for a half day, and is not picked up by the previously arranged time for a half day to be completed, there may be additional charges to the daycare rate.
In the event that your canine is coming to daycare for a full day, and is not picked up by time the Business is posted as Closed, there will be additional charges to your daycare rate and you will pay those charges upon pickup.
If you know you will be late for pickup, and notify a staff member half an hour in advance of the completed half-day or by time the Business is posted as Closed, there will be an immediate $5 additional charge, as well as an additional Late Rate of $10 per every 30 minutes until your canine is picked up.
If you are late for pickup without notifying a staff member half an hour in advance of the completed half-day or by time the Business is posted as Closed, there will be an immediate $10 additional charge, as well as an additional Late Rate of $10 per every 30 minutes until your canine is picked up.
In the event that you are late for pickup and your canine is on the premises at the time the Business is posted as Closed, you will be liable to pay all previously listed Late Rates, and accept that your canine may be removed from the premises by a staff member and be taken to their home to await your pickup there. There may be an additional $5 added to the late rates if a staff decides to take your canine out of the Business. The decision to keep your canine at the Business establishment, or removing it to another safe location will be up to the business owner.
Sam's Puppy Playhouse has the right to refuse admittance of your canine if you have not paid late fees, or if you are consistently late in the arranged payment plan discussed between yourself and the business owner.