NAIL TRIMMING RATE:
$10.00 for Daycare clients
*Price subject to discount based on positive canine behaviour*
FAMILY RATE (Daycare):
Additional dogs from the same household family receive 25% off total price!
*If Punch Pass is purchased, the Family Rate will replace the Punch Pass rate*
BIRTHDAY / ADOPTIVERSARY (Daycare):
One Free Day of Daycare! Upon proof of birthday, or adoption date if birth date is unknown, your pup will receive a free day of daycare on their special date! (If special date lands on a non-daycare day, the free day will be applied to the next daycare day they are present)
*Applies for regular customers only. Regular customers are defined as those who use daycare at least twice per week*
REFER A FRIEND:
If you refer a friend, family member, or co-worker and they sign up for daycare or massage, make sure they let us know you referred them so we can give you $5 off one of your services!
LATE RATE POLICY:
The term “late” is defined by the Business' devices of time, not the client's. And the term “pickup” is defined as the time the canine is in the client's possession and services have been paid for.
In the event that my canine is coming to daycare for a half day, and is not picked up by the previously arranged time for a half day to be completed, I understand and accept that there may be additional charges to my daycare rate, and I agree to pay those charges upon pickup.
In the event that my canine is coming to daycare for a full day, and is not picked up by time the Business is posted as Closed, I understand and accept that there will be additional charges to my daycare rate and I agree to pay those charges upon pickup.
If I know I will be late for pickup, and notify a staff member half hour before the Business is posted as Closed, there will be a Late Rate of $10 for every 15 minutes until my canine is picked up.
If I am late for pickup without notifying a staff member by time the Business is posted as Closed, I will accept an immediate $10 additional charge, as well as accept an additional Late Rate of $10 for every 15 minutes until my canine is picked up.
I understand that if I am late for pickup after the Business is posted as Closed, the Business has the discretion to round up to the nearest fifteen minute interval when determining length of lateness.
In the event that I am late for pickup and my canine is on the premises at the time the Business is posted as Closed, I accept to pay all previously listed Late Rates, and accept that my canine may be removed from the premises by a staff member and be taken to a different location to await my pickup there. There will be an additional $5 added to the late rates if a staff must take my canine out of the Business. I understand that decision to keep my canine at the Business establishment, or removing it to another safe location will be up to the business owner and I agree to such action and to pay accordingly.
I will pay Sam's Puppy Playhouse the cost of any such continuing care upon request by Sam's Puppy Playhouse or daycare will be suspended until further notice.
Payment for Doggy Daycare is required by the end of the business day in which Daycare was provided if a Punchpass has not been purchased. In the event payment has not been received, Daycare privileges will be suspended.
I understand that Sam's Puppy Playhouse has the right to refuse admittance of my canine if I have not paid late fees, if I am consistently late in pickup, or if I am consistently late in the arranged payment plan discussed between myself and the business owner.